FAQ
Do you offer military / le discount?
Military and law enforcement personnel are eligible for a 20% discount off the manufacturer's suggested retail price (MSRP) . To take advantage of this discount, please follow the link: https://www.weknife.com/pages/govx-id-military-discount
Do you offer resharpening services?
Yes, we are pleased to offer free resharpening service.
Do you ship outside the USA?
Currently we only have distribution set up to fulfill orders shipped within the USA.
How long will it take to get my order?
Most orders take 3-8 business days to arrive. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
Orders ship via UPS，USPS and other carriers available. Tracking numbers will be provided in your shipping confirmation email.
Can I return my product?
Returns are accepted for 30 days from the purchase date according to our refund policy. Just email us directly and we’ll take you through the process. service@weknife.com
Can I get my product personalized?
Sorry, we do not currently offer product customization.
Where can I find an authorized dealer?
Please consult our website under the dealer button to find a dealer.Or here's the direct link to help you find a near by dealer.
https://www.weknife.com/pages/store-locator
What's the best way to clean and maintain my we knife?
*The best way to keep a knife clean is to wipe it down after every use,but for the less-diligent, periodic cleanings will suffice.
*Q-tip,toothbrush,and toothpicks are particularly good at removing grime,paying particular attention to the pivot and handle.
*Use warm water and mild dish soap to thoroughly wash the knife,please keep the knife dry with a rag or better tools.
*Once it's clean and dry,it's suggested to maintain the blade by wiping some Anti Rust Oil
Note: Don’t take apart your knife — it might void the manufacturer’s warranty.
How can I get my knife for repaired?
Please describe the issue of your knife by sending us email, a picture or video attached will help solve your problem smoother.
service@weknife.com
I have a military/LE discount, why can't I use it at checkout?
Please note that this discount cannot be combined with other promotions or applied to items already on sale.
More questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.